Troubleshooting information database

Error message:

A problem occurred communicating with the module server

Description:

Usually means that ModuleManager could not talk to the ModuleRepository module within 3 seconds... its a test to ensure that in the case of firewalls, restrictive servers or connectivity issues CMSMS would not hang for 2 minutes or more trying to communicate to a remote server.

Solution:

You may need to contact your host to ensure that the CMSMS can make reliable outgoing connections.

Related categories: - upgrade - installation - server - module - backend - module manager -

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